Even if they say they don't want your money. She both over charged us for the room and the tax because all transactions are done via a calculator instead of a pos system. She had no interest in listening to our concerns and complaints. She was hostile towards us treating us not like customers but like people who would her over" (yes she cussed at is multiple time. Her unapproved charge means I was unable to use my card all weekend and who knows for how else long. We had to make her void the charge on my card so we could use his card. We were planning on using my fiancé card on arrival. But before I could call her back she charged my card without approval. I was asked when we would arrive and not to worry about the late check in. Turned out to be the front desk person on her private phone. Around 8pm I got a call from a restricted phone number which I was unable to answer in time. The confirmation email given said we could check in anytime after 3 pm and there was no mention of a time in which when card being used to hold the reservation would get charged. My fiance and I traveled over 8 hours to attend my reunion at Luther College. Hilton Tulum Riviera Maya All-Inclusive Resort.Paul and Minneapolis, not far from Minnesota's southern border with Iowa. Tony Webster/Flickr It's about 130 miles south of the Twin Cities of St. Lopesan Costa Bavaro Resort Spa & Casino Harmony is a tiny town in southern Minnesota.
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